Raja99 Official Documents

Terms & Conditions Raja99 — The Complete Platform Guide for Malaysia Members

Before you start using Raja99, please read these terms and conditions carefully. This document sets out your rights and responsibilities as a member, as well as Raja99's commitments to you — written in plain language so all parties have a full understanding.

Updated: 1 January 2026

Raja99's Core Terms Principles

Before reading the full terms, here are the six core principles that form the agreement between you and Raja99.

Clear and Plain Language

All Raja99 terms are written in plain, easy-to-understand language — not confusing legal jargon. We believe every member deserves to fully understand what they are agreeing to.

Two-Way Protection

These terms don't just protect Raja99 — they protect you as a member too. Member rights are clearly stated, and Raja99 is committed to upholding every responsibility listed.

Change Notifications

If the terms are changed, Raja99 will notify members via email or in-platform notification at least 7 days before the changes take effect. There will be no silent updates without prior notice.

Fair Promotion Terms

Every Raja99 promotion has its rollover requirements and timeframe stated clearly. We do not hide important conditions in fine print or deliberately obscure language.

One Account Per Member

The one account per person policy ensures a fair environment for all players. Raja99 employs a rigorous verification system to prevent misuse and protect all legitimate members.

Hassle-Free Withdrawals

Your winnings belong to you. Raja99 is committed to processing withdrawals within 15 minutes to Malaysian e-wallets or bank accounts. There are no unreasonable grounds to withhold a legitimate member withdrawal.

1
Acceptance of Terms and Conditions

By registering, accessing, or using the Raja99 platform in any capacity, you hereby agree to be fully bound by these Terms and Conditions. If you do not agree with any part of these terms, you are required to refrain from using Raja99's services.

These Terms and Conditions constitute a legally binding agreement between you ("Member") and Raja99 ("Platform"). This document is to be read together with Privacy Policy and policy Responsible Gaming Raja99, both of which are considered part of this overall agreement.

Important: Your continued use of the Raja99 platform after any changes to the terms have been published constitutes your acceptance of those changes. Please review this page regularly.

Raja99 reserves the right to terminate or suspend your access to the platform at any time if you are found to be in breach of any part of these terms. Such action does not entitle you to claim damages from Raja99 where a breach has been established.

2
Membership Eligibility

To register and use Raja99, you must meet all of the following eligibility requirements without exception:

  • Minimum age requirement: You must be at least 21 years of age. Raja99 enforces a zero-tolerance policy on underage gambling and will verify members' ages through a strict KYC (Know Your Customer) process.
  • Nationality and location: Raja99's services are offered to individuals accessing the platform from Malaysia. It is your responsibility to ensure that your use of this platform is lawful in your location.
  • Legal capacity: You must have full legal capacity to enter into a binding contractual agreement. If you are subject to any legal restrictions that prevent you from entering into such an agreement, you are not permitted to use Raja99.
  • Not an employee or family member of an employee: Raja99 employees and their immediate family members are not permitted to register or use the platform as regular members.
  • Not on the self-exclusion list: Individuals who have applied for self-exclusion from this platform or any platform associated with Raja99 are not permitted to re-register without completing the designated reinstatement process.

Raja99 reserves the right to request identity verification documents at any time to confirm that you meet all eligibility requirements. Failure to provide the requested documents within the specified timeframe may result in a temporary suspension or closure of your account.

3
Registration & Account Management

Each individual is only permitted to hold one (1) Raja99 account only. Holding multiple accounts under the same individual — whether using a different name, email address, phone number, IP address, or device information — is strictly prohibited and constitutes a serious breach of these terms.

Upon registration, you agree to:

  • Providing accurate, truthful, current, and complete information during the registration process.
  • Update your account information promptly should any changes occur.
  • Keeping your account password confidential and not sharing your login credentials with anyone.
  • Notify Raja99 immediately if you suspect any unauthorised access to your account.
  • Be fully responsible for all activities that occur within your account.
Warning: Raja99 will not be held liable for any losses resulting from you sharing your login credentials with a third party. Keep your account secure.

Raja99 reserves the right to verify your identity at any time by requesting supporting documents, including a copy of your identification card, bank statement, or other relevant documents. This process forms part of our commitment to protecting the security of all members and complying with applicable legal requirements.

4
Deposits and Withdrawals

Raja99 supports the following payment methods, all of which are primary payment methods in Malaysia:

  • Touch 'n Go eWallet
  • GrabPay
  • Boost
  • ShopeePay
  • DuitNow
  • FPX via Maybank2u and CIMB Clicks

Deposit: The minimum deposit amount is RM10 per transaction. Funds will be credited to your Raja99 account within seconds once the transaction is successfully confirmed by the payment provider. Raja99 does not charge any processing fees for deposits.

Withdrawal: The minimum withdrawal amount is RM30. Valid and complete withdrawal requests will be processed within 15 minutes. Withdrawals may only be made to the same payment method used for your deposit, or to a verified Malaysian bank account in your name. Raja99 reserves the right to request additional verification before processing withdrawals that exceed certain limits.

All funds in your Raja99 account are denominated in Malaysian Ringgit (MYR). Raja99 does not accept or process transactions in foreign currencies.

Raja99 reserves the right to temporarily suspend withdrawal processing while identity verification or compliance checks are carried out. In such cases, you will be contacted via your registered email within 24 hours with further details on the required documents. Approved withdrawals cannot be cancelled.

5
Betting & Game Rules

All bets placed on Raja99 are subject to the rules of the relevant sport or game. By placing a bet, you confirm that you understand the rules of your chosen market and accept Raja99's final decision on any betting-related disputes.

The general betting conditions at Raja99 are as follows:

  • Minimum bet: RM1 for most markets. Specific minimum limits may vary by sport and market type.
  • Betting limits: Maximum bet limits vary by sport, league, market type, and membership tier. Current limits are displayed in the betting interface before you confirm your bet.
  • Bet confirmation: A bet is only considered valid once it has been confirmed by the Raja99 system and you have received a bet reference number. Unconfirmed bets are not considered valid.
  • Betting during disruptions: If a technical disruption occurs while you are placing a bet, Raja99 will investigate using system logs to determine whether the bet is valid. Raja99's decision in such matters is final.
  • Live match betting: For in-play betting, the odds displayed at the time of confirmation are the odds that apply to that bet. Temporary market suspension during significant in-play events is standard procedure and is not considered a platform error.

Raja99 reserves the right to void or revise any bet found to involve an obvious odds error, fraud, or market manipulation. In the event of such a cancellation, the full bet amount will be returned to the member's account.

6
Bonuses, Promotions, and Rewards Programme

Raja99 offers various promotions and bonuses from time to time to reward our members. All promotions are subject to specific terms stated alongside each offer. The general conditions that apply to all Raja99 promotions are as follows:

  • One promotion per member: Unless otherwise stated, each promotion may only be claimed once per eligible member.
  • Rollover requirement: Bonuses subject to rollover requirements must be met before bonus funds can be withdrawn. The rollover rate and eligible games are stated in the relevant promotion's terms.
  • Validity period: All bonuses carry a validity period. Unused bonus funds remaining after the specified period will expire and be removed from the account without compensation.
  • Minimum bet value: Some promotions may require a minimum stake per bet to qualify for rollover requirements. This value will be stated in the respective promotion's terms.
  • Bonus abuse prohibition: Any attempt to abuse the Raja99 bonus system — including opening multiple accounts, using automated software, or employing hedging strategies designed to guarantee profit without risk — is strictly prohibited and may result in account closure and forfeiture of all associated funds.
Raja99 is committed to offering promotions that deliver real value to members. If you are unsure about the terms of any promotion, contact our support team via live chat before claiming it.

Raja99 reserves the right to modify, suspend, or terminate any promotion at any time. Any changes will be clearly communicated before they take effect. Promotional offers cannot be exchanged for cash unless the applicable rollover conditions have been fully met.

7
Member Conduct & Permitted Use

As a Raja99 member, you agree to use this platform solely for lawful purposes and to comply with all applicable laws. The following are strictly prohibited:

  • Registering or using an account on behalf of another person without valid written authorisation.
  • Sharing your account or granting access to your account to a third party.
  • Using any automated software, bots, or scripts to place bets or interact with the platform.
  • Exploiting any bug or technical vulnerability on the platform. If you discover any technical issue, you are required to report it to the Raja99 support team immediately.
  • Committing any form of fraud, including using credit card or bank account details that do not belong to you.
  • Using the platform for money laundering or the financing of terrorism.
  • Acting in a manner that is disruptive, threatening, or abusive toward any other member or Raja99 staff.

Raja99 uses advanced monitoring systems to detect unusual activity. Any account suspected of involvement in prohibited activities will be suspended while an investigation is conducted. If a violation is confirmed, the account will be permanently closed and all funds associated with the fraudulent activity will be forfeited.

8
Account Closure and Suspension

Voluntary closure by member: You may close your Raja99 account at any time by contacting our support team via live chat or email. Prior to closure, all active bonus rollover requirements must be fulfilled, or any bonus funds that have not met the rollover conditions will be forfeited. Eligible cash balances will be returned to you via your verified payment method.

Closure by Raja99: Raja99 reserves the right to suspend or close your account without prior notice if:

  • You are in breach of any terms set out in this document.
  • The information you provided during registration is found to be false or misleading.
  • You are found to be involved in fraud, money laundering, or any other unlawful activity.
  • There is a directive from the relevant authorities to do so.

In the event of account closure due to a breach of terms, Raja99 reserves the right to hold all funds in the account while the investigation is ongoing. Should the investigation confirm that no fraud has occurred, any valid remaining balance will be returned within 5 business days.

9
Liability Limits & Disclaimer

Raja99 provides this platform on an "as-is" basis. While we make every effort to ensure the platform operates smoothly at all times, we cannot guarantee that it will always be free from disruptions, errors, or downtime.

Raja99 is not liable for:

  • Any financial losses resulting from your betting decisions.
  • Losses arising from internet disruptions or technical issues beyond Raja99's control.
  • Losses arising from sharing your login credentials with a third party.
  • Any indirect, consequential, or incidental losses arising from the use of this platform.

If Raja99 is found liable for a technical error that results in a loss to a member, Raja99's liability is limited solely to the amount directly affected by that technical error.

10
Responsible Gaming

Raja99 is fully committed to responsible gambling. We believe betting should remain purely a form of entertainment. If you feel your betting activity is starting to affect your personal life, finances, or relationships, please contact us immediately.

Raja99 provides the following self-management tools for all members:

  • Deposit limit: Set daily, weekly, or monthly deposit limits based on what you can afford.
  • Loss limit: Set a maximum loss limit for a specified period.
  • Session limit: Limit the amount of time you spend on the platform in a single session.
  • Take a break: Take a break from the platform for 24 hours, 7 days, 30 days, or up to 12 months.
  • Permanent self-exclusion: Permanently close your account with controls that prevent re-registration.

For more information on all available tools and professional support resources, please visit the Responsible Gaming us.

11
Amendments to Terms and Conditions

Raja99 reserves the right to amend, update, or add to these terms and conditions at any time in accordance with operational needs, legal requirements, or service improvements. Any material amendments will be communicated to members through the following channels:

  • In-platform notifications on Raja99 when you are logged in.
  • Email to your registered email address.
  • An announcement on this Terms & Conditions page with a new "Updated" date.

For significant amendments, notice will be given at least 7 days before the effective date. Minor amendments of a corrective or clarificatory nature may take effect immediately. Your continued use of Raja99 after the effective date of any amendment constitutes your acceptance of the revised terms.

12
Applicable Law and Dispute Resolution

These Terms and Conditions are governed and interpreted in accordance with applicable law. Should any dispute arise in connection with the use of the Raja99 platform, the following procedure applies:

  • Step one — Contact support: Any disputes or complaints should first be submitted to the Raja99 support team via live chat or email at support@raja99.bid. We are committed to investigating and responding within 48 hours.
  • Step two — Formal escalation: If you are not satisfied with the initial support response, you may request an escalation to Raja99's Dispute Resolution Department via the same email address, stating "FORMAL COMPLAINT" in the subject line.
  • Final decisions: Decisions issued following the formal escalation process are final and binding on both parties, unless there is clear evidence of a verifiable technical or administrative error.

For disputes relating to odds or bet outcomes, Raja99's system records will serve as the primary reference. Raja99 maintains detailed logs of all betting activity and financial transactions for a minimum period of 5 years.

For any enquiries regarding these Terms & Conditions, please contact us at support@raja99.bid. Our team is Malaysian-speaking and available 24/7.

Raja99 Terms & Conditions FAQ

Quick answers to the questions members ask most often about Raja99's terms of use.

Yes, the minimum age requirement to register and use Raja99 is 21 years old. This is a policy we enforce strictly, with no exceptions. During the KYC verification process, Raja99 will verify your age through a valid identification document. If you are found to have provided false age information, your account will be closed immediately and all associated funds may be forfeited. This policy is in place to protect young people and to uphold Raja99's social responsibility commitments.

No. Raja99's policy is one account per individual, with no exceptions. If you have forgotten your password, use the "Forgot Password" function on the login page to reset it using your registered email or phone number. If you encounter any difficulty with this process, contact the Raja99 support team via 24/7 live chat and we will help you regain access to your existing account through a secure identity verification process. Opening a second account is a serious breach of our terms and may result in the permanent closure of both accounts.

If you voluntarily close your Raja99 account, any cash balance eligible for withdrawal — meaning funds that have met all applicable rollover requirements — will be returned to you via your verified payment method within 3 to 5 business days after your closure request has been processed. Bonus funds that have not met the rollover requirements are not eligible for return and will be forfeited. To initiate the account closure process, contact our support team via live chat or email at support@raja99.bid.

Raja99 maintains comprehensive records of all financial transactions, betting activity, and communication logs for a minimum period of 5 years. These records are stored securely and protected in accordance with Privacy Policy Raja99. This data is used for dispute resolution, security audits, and compliance with legal requirements. You may request a copy of your account transaction records for a specific period by contacting our support team.

Yes, Raja99 is committed to keeping members informed of any material changes to the terms and conditions. We will send a notification to your registered email address and display an alert within the platform when you log in. For significant changes, notice will be given at least 7 days before the effective date so you have time to review the updates. We encourage all members to check this Terms & Conditions page regularly, especially after receiving a notification about an update.
Your Privacy & Data Security at Raja99

These Terms & Conditions are to be read together with Privacy Policy Raja99 explains how we collect, use, and protect your personal information. For information on responsible gambling and the self-management tools available, visit the Responsible Gaming us. For any enquiries, contact us at support@raja99.bid.

Ready to Join Raja99?

Now that you understand our terms and conditions, you're ready to enjoy a safe and transparent betting experience at Raja99. Register for free today and claim your welcome bonus.

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